Example conversation:
Mr. Chen: Hello. I'd like to check in for flight number 12 to New York.
B. Very well. May I see your passport and ticket please?
Mr. Chen: Yes, here you are. Here are my passport and a print out of my e-ticket.
B. Very good Mr. Chen. Would you prefer an aisle or window seat?
Mr. Chen: I would prefer an aisle seat.
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