Example conversation:
Cindy: Hello Boyd. How are you?
 Cindy: Hello Boyd. How are you?
Boyd: Great.  And  you?
 Cindy: Good. I am excited about the proposed training program. How about you?
Boyd: Well, I am concerned about the lost productivity if we all go on training for a day. I don't think we can afford that.
Cindy: Point well taken.  However, we have to  take the time to train now to be more productive in the  future.
Audio as well: